Shipping, returns & exchange.

Fast delivery in our launch metros, free 7-day size exchanges, and a real person on the other end if anything goes wrong.

Shipping

Currently delivering to our top 6 launch metro cities within 48–72 hours. Expanding to the top 20 cities within 6 months of launch, and pan-India within 12 months.

Track Your Order

Once your order ships, you'll get a courier tracking link to follow it in real time. Prefer a quicker answer? Message us on WhatsApp anytime with your order number for a live update.

Cash on Delivery

COD is available in the same top 6 launch metros for now. All other regions are prepaid only until COD coverage expands.

Exchanges

Wrong size? Free exchange within 7 days of delivery.

  1. Message us on WhatsApp with your order number and the size you need.
  2. We arrange a free pickup of the original pair.
  3. We reship the correct size once pickup is confirmed.

Returns

Refunds are available within 7 days of delivery, in addition to exchanges. Contact us on WhatsApp to start a return — full details in our Refund & Cancellation Policy.

Damaged or wrong item?

Message us on WhatsApp with photos of the issue — we'll arrange a free pickup and send a replacement or refund on priority.

Dash, a Dasher mascot

Still stuck?

Dash knows a human who can help — we reply within 24 hours.

Contact us